LOCATION
Digdrive.com is located in a heavily fortified "state of the art" 14,000 square foot fiber facility in downtown Kansas City, MO. This provides for more than adequate space to scale and grow as your business demands it.
 
NETWORK
99.9% uptime guarantee with multiple redundant bandwidth providers, Cogent and Level(3). Digdrive keeps you connected to your data reliably. Users will always have access to the most reliable, and secure, leading-edge network in the industry.
 
POWER
KCP&L provides three individual power feeds to the facility. These feeds are connected in parallel and each draws from a different independent power grid. In the event of a loss of utility power, UPS systems give sufficient temporary power until the diesel-powered generators start. The generators can run indefinitely to supply power to all our systems and network. In addition, 180 tons of N+1 redundant cooling keep the facility running at optimal temperatures.
PHYSICAL SECURITY
Access to the facility is highly restricted and the only entry is by means of hand scanner, PIN and key card. With more than 20 cameras monitoring every row of dedicated servers and hallways, rest assured that your data is protected from coercive entry by unscrupulous individuals. All recorded video is kept secure in an undisclosed location.
 
 
 
 
DATA PROTECTION
Server web connections are secured by high-grade 256-bit SSL encryption. Daily back-ups and RAID configurations protect against loss cause by hardware or software failure.
EXPERTISE
Our highly certified staff maintains systems and networking around the clock, insuring the optimal experience possible. Digdrive services clients in over 23 countries worldwide.
 
BILLING & PAYMENTS
Monthly payments can be made by PayPal, all major Credit Cards, and Check. Billing begins on the same day service is activated. Payment is due by the 1st of each month. Admin accounts must maintain a minimum of 5 user accounts monthly in order to continue service. See our Terms of Service for more details.
 
SETUP TIME
Upon receipt of payment, accounts are activated within (1) business day. Custom configurations make take up to 2-5 business days. Detailed estimates will be provided upon request.
 
 
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